Responsible Gaming
Gambling is a form of entertainment, not a way to earn money or solve financial problems. Always play for fun and only with money you can afford to lose.
Age Verification
You must be at least 18 years old, or the legal gambling age in your jurisdiction (for Malaysia, the legal age is 18 for most forms of gambling). Underage gambling is illegal and strictly prohibited. We encourage families to use parental controls and keep account credentials secure.
Warning Signs of Problem Gambling
- Chasing losses by betting more to win back money
- Hiding gambling activity from family or friends
- Spending more time or money on gambling than intended
- Neglecting work, studies, or relationships because of gambling
- Feeling restless or irritable when trying to cut down
- Borrowing money or selling possessions to gamble
- Lying about gambling habits
- Gambling to escape from stress, anxiety, or depression
Self-Help Tools
Use these account features to stay in control:
- Deposit limits – set a maximum amount you can deposit daily, weekly, or monthly
- Loss limits – cap the amount you can lose over a set period
- Reality checks – receive regular reminders of your session duration
- Self-exclusion – block access to your account for a chosen period (e.g., 24 hours, one month, six months, or permanently)
Support Organisations
If you or someone you know shows any of the warning signs, please contact a professional organisation right away. Help is free, confidential, and available in multiple languages.
Malaysia
- Befrienders Kuala Lumpur – 24/7 emotional support: www.befrienders.org.my | Hotline: 03-7956 8145
- Talian Kasih – Government social welfare helpline: 15999 (24 hours)
- Gamblers Anonymous – Local and online meetings: www.gamblersanonymous.org
International Support
- United Kingdom: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Need Help Now?
If you recognise any problem gambling signs in yourself or a loved one, do not wait. Contact one of the organisations listed above or speak to someone you trust. Seeking help is a sign of strength, and support is available around the clock.